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Training & support to ensure your success

No matter how big or small your business, whether you’re new to eimmigration or have been with us for years, you have best-in-class customer support—and more training resources than you could ever need—dedicated to your success.

eimmigration user accesses live help for immigration law software

Need product help?
We’ve got you covered.

Knowledgeable and friendly support is just a call or email away. We aim to answer all your questions and solve any problems in one call or message.

Live Support

  • Phone: 1-310-645-0598
  • Toll Free: 1-800-617-4202
  • Available M-F, 8 am to 5 pm Pacific (excluding holidays)
  • Fluent in English and Spanish

24/7 Email Support

Email us 24×7 (excluding holidays): support@eimmigration.com.

Submit a Ticket

Login to your eimmigration account and submit a ticket from the Technical Support dropdown in your main menu.

Our support team will track your issue and quickly resolve it.

Award-winning customer support

People choose eimmigration because it’s the most robust immigration case management platform available. They stay with it year in and year out, because of our customer-first focus.

Don’t take our word for it. Hear what our customers have to say.

“Customer support is very timely and efficient. They get back to us within hours of emailing them regarding any questions or problems, with solutions!”

Mahsa Khanbabai
Mahsa Khanbabai
Owner and Managing Attorney | Khanbabai Immigration Law

"Our firm continues to be pleased with eimmigration and their staff. [They've] gained our trust by continuously improving eimmigration and providing great customer service."

James B. Rudolph
James B. Rudolph
Attorney and Partner | Rudolph, Baker & Associates

“I’ve been using eimmigration for about 3 years and simply LOVE it. And the customer service is OUTSTANDING.”

Reggie Smith
Reggie Smith
Attorney | Florida Keys Immigration Law Group
EasiestSetup_Small-Business_EaseOfSetup 1
Capterra Best Ease of Use 2024
BestSupport_QualityOfSupport 1
Software Advice Most Recommended 2024
BestMeetsRequirements_Small-Business_MeetsRequirements 1
GetApp Best Functionality & Features 2024
EasiestToDoBusinessWith_Small-Business_EaseOfDoingBusinessWith 1
Capterra Best Value 2024
HighPerformer_HighPerformer 1
Software Advice Best Customer Support 2024
UsersMostLikelyToRecommend_Nps 1
EasiestSetup_Small-Business_EaseOfSetup 1
Capterra Best Ease of Use 2024
BestSupport_QualityOfSupport 1
Software Advice Most Recommended 2024
BestMeetsRequirements_Small-Business_MeetsRequirements 1
GetApp Best Functionality & Features 2024
EasiestToDoBusinessWith_Small-Business_EaseOfDoingBusinessWith 1
Capterra Best Value 2024
HighPerformer_HighPerformer 1
Software Advice Best Customer Support 2024
UsersMostLikelyToRecommend_Nps 1

Professional services when you need them

If you need help solving a complex problem, our eimmigration experts are available for hire. Access professional services for more advanced support.

Interested in professional services? Connect with our team at hello@eimmigration.com.

Custom development

Custom development

You can do almost anything with eimmigration. For more complex needs, we offer custom development for features, forms, invoices, intakes, and reports.

Integrations

Integrations

Need to connect eimmigration with another system that doesn’t have a pre-built integration? We build custom integrations to create unified workflows.

Data migrations

Data migrations

If you’re switching from another system, your data doesn’t have to stay behind. We offer seamless data migration.

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Data manipulation

Additional data manipulation services are available for backups, database splits, and other requests.

It’s time to get the support you deserve.

Let’s get you started with eimmigration.