No matter how big or small your business, whether you’re new to eimmigration or have been with us for years, you have best-in-class customer support—and more training resources than you could ever need—dedicated to your success.
Knowledgeable and friendly support is just a call or email away. We aim to answer all your questions and solve any problems in one call or message.
Live Support
24/7 Email Support
Submit a Ticket
Login to your eimmigration account and submit a ticket from the Technical Support dropdown in your main menu.
Our support team will track your issue and quickly resolve it.
Whether you prefer written user guides, short how-to videos, or problem-solving with your peers, you have a wealth of live and on-demand training resources at your fingertips.
People choose eimmigration because it’s the most robust immigration case management platform available. They stay with it year in and year out, because of our customer-first focus.
Don’t take our word for it. Hear what our customers have to say.
“Customer support is very timely and efficient. They get back to us within hours of emailing them regarding any questions or problems, with solutions!”
"Our firm continues to be pleased with eimmigration and their staff. [They've] gained our trust by continuously improving eimmigration and providing great customer service."
“I’ve been using eimmigration for about 3 years and simply LOVE it. And the customer service is OUTSTANDING.”
If you need help solving a complex problem, our eimmigration experts are available for hire. Access professional services for more advanced support.
Interested in professional services? Connect with our team at hello@eimmigration.com.
Custom development
You can do almost anything with eimmigration. For more complex needs, we offer custom development for features, forms, invoices, intakes, and reports.
Integrations
Need to connect eimmigration with another system that doesn’t have a pre-built integration? We build custom integrations to create unified workflows.
Data migrations
If you’re switching from another system, your data doesn’t have to stay behind. We offer seamless data migration.
Data manipulation
Additional data manipulation services are available for backups, database splits, and other requests.
eimmigration is case management software, built by Cerenade, that helps law practices and non-profits simplify immigration casework. Legal professionals use it to save time, advance cases faster, streamline immigration forms, improve client communications, and grow their practices.
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