Immigration Case Management Software Reviews & Comparisons: Which Platform Is Best?

Most immigration case management platforms look similar. They generally have forms, automated workflows, client portals, and billing features.

But once you put those tools to work in the real world, you’ll start to see differences in how each tool supports the particular processes of immigration law. Choosing based on brand recognition or a feature checklist isn’t a guarantee that the software will work well with how your firm handles cases.

That’s why many firms feel friction even after investing in “good” software.

Over time, immigration software has split into distinct categories. Some platforms are built natively for immigration workflows, while others are broader legal systems adapted to immigration. Both can work, but only if they match how your firm actually operates.

The problem is that most “best immigration software” lists don’t explain those trade-offs. This comparison does.

This guide compares the most commonly evaluated immigration case management platforms using consistent, practical criteria so you can choose with confidence.

The Two Categories of Immigration Case Management Software

Immigration case management tools generally fall into two buckets: immigration-specific case management software and general legal case management software.

Immigration-Specific Platforms

These systems are designed to address the nuances in immigration workflows. Forms, deadlines, and case processes are all available for users out of the box.

• Forms and documents: Incomplete or incorrect paperwork often leads to immigration delays or denials. Immigration-specific platforms account for this by maintaining a library of up-to-date immigration forms. Within some platforms, you can link forms together so that shared data populates consistently across all documents.

• Filing processes: The steps for filing an immigration case vary based on factors like visa type and country of origin. These tools automatically provide tasks and deadlines so you don’t miss anything as you prepare your filing.

• e-Filing with government agencies: Immigration-specific platforms also make it easier to work with various government agencies by managing receipt notices and tracking filing dates. They structure the data within your forms to match government systems, so your cases aren’t denied because of errors.

• Multilingual clients: You can also improve client experience with some immigration-specific platforms because they offer client portals and translation capabilities.

Common examples of immigration-specific platforms include:

• eimmigration
• Docketwise
• CampLegal
• LollyLaw
• LawLogix
• INSZoom
  
  

General Case Management Software Adapted for Immigration

General case management software, on the other hand, is built to support a wide range of legal work. Their core strength is their flexibility. They usually feature lots of configurable workflows and customizable fields.

That means you can design your own processes, including immigration workflows. 

But retrofitting these tools for immigration is laborious. 

Plus, there are more than 300 active immigration forms across agencies, and many change frequently. You have to constantly maintain your library manually because submitting an outdated version can result in a rejected filing, delayed status, or a client losing eligibility altogether.

A final challenge of using general case management software for immigration is that these systems don’t integrate with government agencies. That leads to a lot of extra manual data entry if you want to e-file through government websites. Plus, you have no easy way to track the progress of those applications.

Not only is this extra work inconvenient, but it also introduces operational and compliance risk into your firm.

Common examples of general case management software include:

• Filevine
• Clio
• MyCase

How We Compare These Platforms

We evaluated each platform using the same buyer-relevant checkpoints:

• Best for (firm size and use case): The scale, complexity, and case volume of your firm play a role in which software works best for your needs.
• Immigration-native depth: We look at how much immigration logic is built into the system, versus how much is manually configured or managed.
• Form management: Here, we evaluate how the platform handles maintaining an updated, version-controlled library of immigration forms.
• Client portal and communications: Your firm’s reputation is tied to the client experience. We look at how clients submit information, track case progress, and communicate with your firm.
• Workflow and automation: Software’s key benefit is reducing the administrative overhead of managing your firm’s day-to-day tasks. We look at how cases move through each system.
• Billing and payments: We take note of platforms that fold invoicing, trust accounting, and payment processing into their software.
• Notable strengths: Here, we highlight where the platform clearly excels compared to others in its category.
• Potential trade-offs: We also call out limitations or compromises firms should understand before committing.

This list keeps the comparison practical and apples-to-apples.

Immigration Case Management Software Comparison Table

Immigration Case Management Software Overviews

The following overviews take a closer look at each platform included in this comparison. The goal isn’t to rank tools, but to clarify the purpose of each platform, where it’s strongest, and what trade-offs firms should understand before making a decision.

eimmigration

eimmigration is an immigration-first case management platform built specifically for the operational realities of immigration law. Rather than adapting general legal workflows, the system is designed around immigration case types, forms, government processes, and client data from the start. The result is software that standardizes how immigration cases move through a firm while reducing the manual effort required to keep cases accurate and compliant.

Best for

Immigration-focused law firms and nonprofits that need consistency across complex immigration workflows without building systems from scratch.

Immigration-native depth

Very high. Immigration logic is embedded directly into case processes. Case types follow defined immigration workflows with built-in steps, required evidence, dependencies, and deadlines that reflect real immigration timelines rather than generic task lists.

Form management

eimmigration maintains a complete, version-controlled library of 300+ immigration forms. Forms are connected to case types and dynamically populated from client and case data, reducing duplicate entry and helping ensure filings comply with current government requirements.

Client portal and communications

Client intake and communication are specific to immigration work. Structured, multilingual questionnaires make it easy for clients to provide accurate data. The client portal allows individuals to submit documents, complete forms, and view case progress tied to immigration milestones. Clients can also get real-time USCIS updates, send messages, and schedule meetings with their legal team through the portal.

Workflow and automation

Cases move through predefined immigration workflows with automation tied to progression, not just deadlines. As cases advance, the system triggers tasks, document requests, and reminders based on what’s required next, helping teams stay aligned without relying on manual tracking.

Billing and payments

Generate and email invoices, create payment plans, automate client reminders, track expenses, and apply payments from within the Client Portal. eimmigration lets you set up trust accounting with just a few clicks.

Notable strengths

eimmigration features the most comprehensive form coverage and robust form capabilities to support every type of immigration case. It offers more immigration-specific functionality than any alternative. The simple, but powerful, interface is easy to use.

The system regularly incorporates AI enhancements built to streamline workflows. You can automatically extract data from passports and other documents to automatically populate client profiles. Quickly summarize complex documents, such as AAO decisions. And seamlessly translate intake questionnaires and forms into more than a dozen languages.

Potential trade-offs

Less suited for firms that want to manage multiple non-immigration practice areas within the same system.

Attorney Reviews of eimmigration

Docketwise

Docketwise is an immigration-specific case management platform that helps small to mid-sized firms work efficiently while keeping clients informed. The product emphasizes simplicity and it offers access to a broader product ecosystem.

Best for

Solo practitioners and small immigration firms that prioritize ease of use, fast onboarding, and client-facing transparency over more advanced functionality or process customization.

Immigration-native depth

High. Docketwise is built specifically for immigration law, with native support for common immigration case types and USCIS-driven workflows. That said, its strength lies more in its straightforward questionnaires and common processes than in comprehensive functionality or detailed workflows

Form management

Supports a strong set of commonly used immigration forms with automated population from client data. Streamlines form handling for speed and accuracy, though coverage and conditional logic are less extensive than platforms built for more complex or high-volume operations.

Client portal and communications

One of Docketwise’s stronger areas. Clients can access a portal to view case status, receive updates, and communicate with the firm. SMS notifications and USCIS status tracking help keep clients informed without constant staff intervention.

Workflow and automation

Provides task lists, deadline tracking, and basic automation tied to case progress. Workflows are intentionally straightforward, making the system easier to adopt but less customizable for firms with specific internal processes.

Billing and payments

Customers must use tools like LawPay for billing and payments.

Notable strengths

Client visibility, USCIS tracking, and ease of use. Many firms adopt Docketwise quickly with minimal training.

Potential trade-offs

Limited depth for firms that need complex, highly customized workflows or that plan to scale significantly in volume and process complexity.

Attorney Reviews of Docketwise

LollyLaw

LollyLaw is built for firms that don’t want to spend months configuring software before it’s usable. The platform focuses on covering the core needs of an immigration practice, like intake, forms, billing, and basic reporting, without introducing unnecessary complexity. For smaller teams, that trade-off can be a feature rather than a limitation.

Best for

Small immigration firms and solo practitioners that value ease of use, minimal setup, and having core functionality in a single system.

Immigration-native depth

High at a foundational level. LollyLaw is built specifically for immigration practices, with native support for common immigration case types and workflows. However, it doesn’t aim to cover the full range of edge cases or complex process variations.

Form management

Includes essential immigration forms integrated into intake and case workflows. Form handling is straightforward and efficient, with less emphasis on maintaining an expansive or highly specialized form library.

Client portal and communications

Provides a client portal that supports document sharing, messaging, and basic status visibility. Communication tools are designed to cover typical client needs without introducing complexity.

Workflow and automation

Workflow automation focuses on simplicity rather than depth. Tasks and steps are clearly defined, but firms with highly customized or conditional workflows may find fewer controls available.

Billing and payments

One of LollyLaw’s stronger areas. Billing, invoicing, and payment collection are tightly integrated, making it easy for small firms to manage finances within the same platform they use for cases.

Notable strengths

Fast onboarding, low learning curve, and strong all-in-one coverage for small teams.

Potential trade-offs

Limited advanced controls and scalability for firms with complex case structures or plans to significantly increase case volume.

Attorney Reviews of Lollylaw

CampLegal

CampLegal organizes immigration case management around milestones, which gives both firms and clients a shared understanding of where a case stands. This makes it appealing to firms that want more structure than a lightweight system, without the overhead of heavy configuration.

Best for

Immigration firms that want clearly defined processes and a modern client experience, without investing significant time in building or maintaining custom workflows.

Immigration-native depth

High. CampLegal is explicitly built for immigration law, with workflows and case structures that reflect standard immigration processes, though with less emphasis on deep conditional logic.

Form management

Supports key immigration forms tied to case milestones. The platform focuses on usability and clarity rather than maintaining an expansive or highly specialized form library.

Client portal and communications

Includes a client portal and a mobile app that allow clients to track case progress, upload documents, and communicate with the firm. The milestone-based view helps clients understand progress without exposing internal task complexity.

Workflow and automation

Workflows are organized around milestones rather than granular task automation. This approach helps teams stay aligned and reduces noise, but offers fewer controls for highly customized processes.

Billing and payments

Integrates with third-party payment tools such as LawPay rather than offering deeply embedded billing features.

Notable strengths

Clear milestone tracking, strong client experience, and a modern interface.

Potential trade-offs

Smaller ecosystem and fewer advanced automation options compared to more process-heavy platforms.

Attorney Reviews of CampLegal

Filevine

Filevine isn’t built specifically for immigration law. Instead, it targets firms managing multiple practice areas by offering a flexible approach to legal project management. It originally focused on personal injury law and only recently began developing some immigration-focused functionality.

Best for

Operations-heavy or multi-practice firms where immigration is one of several service lines and workflow flexibility is a higher priority than immigration-specific standardization.

Immigration-native depth

Filevine doesn’t include immigration logic out of the box. Immigration workflows, deadlines, and case structures must be created manually using the platform’s customization tools.

Form management

Forms are handled as documents rather than regulated filings. Immigration forms must be uploaded, versioned, and maintained by the firm, with no native support for form libraries or immigration-specific dependencies.

Client portal and communications

Offers configurable client portals that support messaging, document sharing, and updates. While adaptable for immigration use, portals aren’t designed around immigration milestones or case logic by default.

Workflow and automation

One of Filevine’s strongest areas. Firms can build highly customized workflows, automations, and reporting structures. This power comes with setup and ongoing maintenance effort, especially for immigration-specific use cases.

Billing and payments

Provides robust billing, invoicing, and payment tools that integrate well with broader firm operations and financial workflows.

Notable strengths

High flexibility, strong workflow customization, and suitability for complex legal operations across multiple practice areas.

Potential trade-offs

Lack of immigration-native logic means higher configuration effort and greater reliance on internal expertise to manage immigration complexity accurately.

Attorney Reviews of FileVine

Clio

Clio is one of the most widely used legal practice management platforms, known for lowering the barrier to adoption for firms that want reliable billing, communication, and case tracking. It isn’t specifically for immigration law, but it’s often considered by firms that handle immigration alongside other practice areas.

Best for

Small to mid-sized firms with multiple practice areas, where immigration work represents a portion of the overall caseload rather than the firm’s core focus.

Immigration-native depth

Clio doesn’t include built-in immigration workflows, case logic, or filing requirements. Immigration processes must be managed through customization, templates, and third-party tools.

Form management

Only provides a handful of native immigration forms in its library. Immigration forms are managed as uploaded documents, with version control and compliance handled manually by the firm.

Client portal and communications

Strong general-purpose client portal and messaging tools that support secure communication and document sharing, though they aren’t structured around immigration milestones or case progress.

Workflow and automation

Offers basic task management, calendaring, and automation features suitable for general legal work. These tools lack immigration-specific context, such as priority dates, dependent filings, or conditional case steps.

Billing and payments

One of Clio’s strongest areas. Provides robust invoicing, trust accounting, and integrated payment processing that many firms rely on as their financial backbone.

Notable strengths

Ease of use, mature billing infrastructure, and a large ecosystem of integrations.

Potential trade-offs

Limited suitability for immigration-heavy practices without significant manual workarounds and external tools.

Attorney Reviews of Clio

MyCase

MyCase positions itself around communication and accessibility. The platform emphasizes keeping clients informed and simplifying day-to-day firm operations, rather than supporting highly specialized legal workflows. For immigration firms, it’s typically considered when ease of use outweighs the need for immigration-specific functionality.

Best for

Small firms or general practices where immigration work is limited in scope and simplicity, and client communication is a primary priority.

Immigration-native depth

Low. MyCase doesn’t include built-in immigration workflows, case logic, or compliance structures. Immigration processes are handled manually within the system.

Form management

Immigration forms are managed as uploaded documents. There is no native form library, version control specific to immigration filings, or automated population across forms.

Since MyCase and Docketwise are sister companies, some firms with multi-practice areas will license MyCase for their case management and practice management needs, but add on Docketwise for its form capabilities.

Client portal and communications

One of MyCase’s core strengths. The client portal supports messaging, document sharing, and status updates, making it easy for clients to stay in touch with the firm.

Workflow and automation

Provides basic task management and deadline tracking suitable for straightforward cases. Automation capabilities are limited and lack an immigration-specific context.

Billing and payments

Integrated invoicing and online payment processing make billing accessible for small firms without external systems.

Notable strengths

Client communication, ease of use, and fast onboarding.

Potential trade-offs

Not well-suited for immigration-heavy practices or firms managing complex case types and high volume.

Attorney Reviews of MyCase

LawLogix

LawLogix is an enterprise immigration platform historically known for supporting large corporate immigration programs. While it was once a leading option in the immigration software market, its role today is far more narrow, as it largely focuses on serving existing enterprise customers.

Best for

Large corporate immigration programs and enterprise environments that use other Equifax tools. Firms that prioritize compliance reporting and HR-facing portals will appreciate LawLogix’ Equifax Workforce Solutions ecosystem.

Immigration-native depth

The platform includes structured immigration logic aligned with enterprise compliance needs, though it’s not actively evolving to support newer workflows or law firm–specific use cases.

Form management

Enterprise-grade immigration form handling with an emphasis on structured data and compliance. Form coverage is solid for corporate use cases, but innovation and expansion of form capabilities have slowed.

Client portal and communications

Strong portals designed primarily for corporate clients, HR teams, and internal stakeholders rather than for individual consumer-facing immigration clients.

Workflow and automation

Advanced workflows built for large-scale programs, compliance tracking, and reporting. These workflows are powerful but can feel rigid and heavy, particularly outside enterprise environments.

Billing and payments

Billing isn’t a core focus and is often handled through add-ons or external systems.

Notable strengths

Enterprise reporting, compliance infrastructure, and suitability for large corporate immigration programs with stable requirements.

Potential trade-offs

Limited ongoing innovation for modern law firm workflows, reduced relevance for firms actively evaluating new immigration software today, and a product direction focused more on maintaining existing enterprise relationships than expanding functionality.

INSZoom

INSZoom was once a prominent name in immigration software, particularly for firms and organizations managing large, global immigration programs. Since Mitratech acquired the company, its role in the market has become more constrained. INSZoom no longer introduces new meaningful immigration functionality.

Best for

Corporate or enterprise teams with global or multi-country immigration programs that already operate within the Mitratech ecosystem.

Immigration-native depth

High in terms of compliance-oriented immigration logic, particularly for employment-based and global mobility use cases. However, the platform’s immigration capabilities have evolved slowly, with limited emphasis on modern law firm workflows or usability improvements.

Form management

Provides a broad set of immigration forms designed to support global programs and structured compliance requirements. Form handling is robust for enterprise use, but less optimized for smaller firm workflows.

Client portal and communications

Includes portals geared toward corporate clients, HR teams, and internal stakeholders. Communication tools are functional but oriented more toward enterprise reporting than a consumer-style client experience.

Workflow and automation

Workflows are highly structured and compliance-driven, which suits large programs with standardized processes. That same structure can feel rigid for firms that need flexibility or handle a wide variety of case types.

Billing and payments

Billing and payment functionality isn’t a core focus and is typically handled outside the platform.

Notable strengths

Global reach, structured compliance workflows, and suitability for large-scale, multi-jurisdictional immigration programs.

Potential trade-offs

Complex setup, dated user experience, and limited momentum in developing new functionality for modern immigration law firms. It’s a less common choice for firms actively evaluating new software today.

Attorney Reviews of INSZoom

Which Immigration Case Management Software Is Best?

There’s no single “best” immigration case management software for every firm. The right choice depends on how central immigration is to your practice, how complex your casework runs, and whether your priority is flexibility or standardization as you grow.

General case management platforms can work when immigration is a small part of a broader practice and internal teams are willing to build and maintain custom workflows.

For firms looking for immigration-first case logic, standardized workflows, comprehensive form management, strong security, and an all-in-one platform built specifically for immigration professionals, eimmigration is typically the strongest fit. To see how eimmigration supports real immigration workflows in practice, get a demo today.

If you plan to demo several immigration case management tools, we've put together a checklist of 25 questions to ask vendors during your demos. Be sure to grab your copy.