How does immigration case management handle RFE tracking?

Immigration case management software handles Request for Evidence (RFE) tracking by monitoring USCIS case status changes in real time, alerting staff immediately when an RFE is issued, calculating the 87-day response deadline from the issue date, and creating task workflows for evidence gathering and response preparation.

RFE response windows are firm deadlines: USCIS grants 87 days from the issue date (not the date the firm receives the notice), and extensions are not granted under normal rules. This makes real-time status monitoring the most critical feature for RFE tracking. eimmigration sends real-time notifications whenever USCIS touches a case, so attorneys learn about an RFE as soon as the status changes rather than waiting for a paper notice to arrive days later. The recommended tracking approach uses a three-layer monitoring stack: daily manual queries of the USCIS portal using receipt numbers, automated email and text alerts from USCIS (which can lag 24 to 72 hours behind actual status changes), and a mail scanning protocol for paper-filed cases. Once an RFE is detected, the case management system should create a structured tracking record that captures the issue date, the calculated response deadline, the evidence gaps USCIS identified, and the assigned reviewer. It is worth noting the distinction between an RFE (a documentation gap, 87-day window) and a Notice of Intent to Deny or NOID (a higher-stakes adversarial finding, 30-day window), because the response strategy and urgency level differ significantly.